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Adqueo FieldComing soon

More visits fixed the first time, invoiced the same day.

Adqueo Field organizes your field service: you dispatch without phone calls, the technician arrives with the parts already reserved, closes on site with photos and a signature, and the invoice comes from the same job.

  • Dispatch by technician, no double-booking
  • Close-out with photos and customer signature
  • Invoice from the completed job

What field service costs you today

The work gets done, but it is coordinated by phone, closed on paper, and billed weeks later. Every hand-off between people and paper costs you a visit or a payment.

Reference range
70–80%
of jobs are fixed on the first visit in a typical service operation.
40–60%
of a technician’s day goes to travel, waiting, and paperwork rather than the job.
  • Visits that repeat

    The technician arrives without the part or the right information, and has to come back another day.

  • Dispatch by phone

    The schedule lives on a whiteboard and in a chat. Two visits overlap and nobody notices until the customer calls.

  • Close-out on paper

    The signed sheet comes back days later, illegible or incomplete, and without it you cannot invoice.

  • Quotes that go cold

    The customer approves by email, by phone, or not at all, and nobody turns the yes into a scheduled job.

Outcomes

What changes in your operation

Each outcome comes from a real view of the app. Views are samples with fictitious data.

Swipe to see all six outcomes.

  1. 01 / 06

    Dispatch in minutes, with no double-booking

    You see every technician’s day on one board. Drag a visit into their lane and the app rejects it if it overlaps another visit or falls outside their shift.

    Outcome: fewer calls to reshuffle the day and no two visits in the same slot.

    FieldDispatch · Move visitSample view

    Dispatch board

    11 visits in the visible range.

    DayWeekCompactDetailedPreviousNext

    Martín Echeverría

    3 visits · 6.5 h planned
    OT-0144High
    A/C repair — floor 2
    En route
    10:30 – 12:30

    Next: Arrived

    visit 2 of 3$1,240.00Move
    OT-0153Normal
    Quarterly preventive — offices
    Scheduled
    13:30 – 15:30

    Next: Dispatch

    visit 1 of 2$380.00DispatchMove

    Diego Ferrari

    2 visits · 4.5 h planned
    OT-0151Normal
    Camera installation — module B
    Scheduled
    13:30 – 16:00

    Next: Dispatch

    visit 1 of 2$2,150.008dDispatchMove

    Daily view · company time zone (America/Guayaquil)

  2. 02 / 06

    The technician arrives with what the job needs

    Each work order carries its budgeted parts, reserved before leaving, and the checklist that fits the job. Whatever is used comes out of stock and into the order’s cost.

    Outcome: fewer repeat visits because a part was missing.

    FieldJobs · OT-0142 · MaterialsSample view

    OT-0142 Capacitor replacement — 3rd-floor A/C unit

    ScheduledHighSan Rafael Clinic · Tower B
    Change statusAdd visit
    FinancialsMaterialsTechnical reportHistory
    MaterialBudg.Resv.Used

    Run capacitor 45/5 µF

    CAP-4505

    110

    R-410A refrigerant (kg)

    REF-410A

    2.52.50

    2-pole contactor 30 A

    CON-2P30

    110

    Materials consumed

    Stock deducted and actual cost recorded on this order. Receiving into a warehouse adds no job cost. A reservation does not move the stock ledger.

    ReserveRecord consumption
  3. 03 / 06

    Close on site, with photos and a signature

    From their phone, the technician taps “En route”, checks in, adds notes, takes photos, and asks for the customer’s signature. With no signal, it is saved on the phone and synced later.

    Outcome: evidence arrives the same day, with no sheets to lose.

    FieldTechnician app · Visit OT-0142Sample view
    ScheduleVisit

    Photos and signature

    CameraGallerySignature

    Photo uploaded

    Photo uploaded

    Signature uploaded

    Time

    Clock-in 10:42 AM · In progress

  4. 04 / 06

    Your customer approves and signs the quote

    You email the quote. The customer picks between options, sees the total, and signs from their phone. On approval, the job is created automatically and ready to schedule.

    Outcome: the customer’s yes becomes a scheduled job the same day.

    FieldApproval portal · COT-0318Sample view

    Replacement unit

    Choose 1

    24,000 BTU inverter unit$1,890.00
    24,000 BTU standard unit$1,420.00

    Your quote total

    Subtotal
    $2,200.00
    Taxes
    $264.00
    Total
    $2,464.00

    Signature

    By signing you approve the quote and authorize the work to start.

    Signature capturedClear
    Approve and sign
  5. 05 / 06

    Invoice the day you close

    Job lines are added while the order runs. Once the order is completed, you generate the invoice from it, issue it, and email it; payments are recorded against the balance.

    Outcome: you get paid sooner, with evidence behind every line.

    FieldJobs · OT-0147 · FinancialsSample view

    OT-0147 Water leak in the machine room

    CompletedUrgentMirador del Valle Hotel · Basement 1
    Add visit
    AssignedFinancialsMaterialsTechnical reportHistory

    Job lines

    DescriptionQtyUnit price
    Technician labor (h)3$45.00
    1" bronze ball valve2$38.50
    Emergency call-out1$760.00

    Invoices

    NumberStatusBalance
    FAC-0091Awaiting payment$1,088.64
  6. 06 / 06

    Know how many jobs you fix the first time

    Operations reports calculate, from your own data, how many jobs are completed, how many are fixed in a single visit (FTFR), and how much of the logged time is billable.

    Outcome: you decide with your own numbers, not with how the week felt.

    FieldOperations reportsSample view

    Operations reports

    Operations reports

    Utilization, completion, visits, and labor margin from real data.

    jobs completed

    92%

    46 of 50

    FTFR

    87%

    40 jobs in a single visit

    billable utilization

    74%

    296.0 h of 400.0 h

A job is not finished when the technician leaves. It is finished when the customer has signed, the report is approved, and the invoice is out.

More views of the app

Dispatch, the technician’s phone, the technical report, and contracts all work on the same order.

Swipe to see more views.

  • Dispatch board

    Unscheduled jobs on top and each technician’s day below, with the next action on every visit.

    FieldDispatch · Day viewSample view

    Dispatch board

    9 visits in the visible range · 2 unscheduled.

    DayWeekCompactDetailedPreviousNext

    Unscheduled (2)

    Camera check
    On holdUnassigned
    — – —

    Next: Drag onto the board

    ScheduleOpen WO
    UPS preventive
    On holdUnassigned
    — – —

    Next: Drag onto the board

    ScheduleOpen WO

    Carla Duarte

    3 visits · 7.5 h planned
    OT-0147
    Water leak in the machine room
    On site
    08:30 – 10:30

    Next: Close

    Mirador del Valle Hotel · Basement 1
    Urgent$980.00arrived 12 min lateEmergencyvisit 1 of 1
    OT-0142
    Capacitor replacement — 3rd-floor A/C unit
    Scheduled
    11:30 – 13:30

    Next: Dispatch

    San Rafael Clinic · Tower B
    High$1,240.503dCorrectiveDispatchvisit 1 of 2
  • Technical report

    Notes, photos, audio, and video from the visit; AI proposes a draft and a manager approves it before the PDF.

    FieldJobs · OT-0147 · Technical reportSample view

    Evidence → Draft → Review → PDF for the customer

    1. Job evidence

    Record what you saw, the measurements, and the work done. You can do it from your phone.

    Leak at the ball-valve joint on the return line. Mains pressure 3.2 bar.

    Message · 8f2c41a0

    Two valves replaced and tested for 30 min with no dripping.

    Message · 1b7e93d2

    return-valve-before.jpg

    test-30min.mp4

    2. Report draft

    Version 2 · Approved

    Generate with AI
  • Technician’s schedule

    Today’s visits on their phone, with time, status, customer, and address.

    FieldTechnician app · ScheduleSample view
    Schedule

    Local data — offline

    08:30 AMCompleted

    Preventive on electrical panel

    Santa Inés School

    Av. Los Shyris N41-150

    10:30 AMIn progress

    Capacitor replacement — 3rd-floor A/C unit

    San Rafael Clinic

    Tower B · Av. Amazonas 1450

    02:00 PMDispatched

    Booster pump inspection

    Los Álamos Condominium

    Calle Las Acacias 230

  • Contracts with SLAs

    Response and resolution times by priority, coverage, and the work order for each period.

    FieldContracts · DetailSample view
    Generate period order

    3F2A91C0 Quarterly preventive maintenance

    ActiveSan Rafael Clinic
    DetailSLACoverageAttachments
    PriorityResponseResolution
    Urgent4 h24 h
    High8 h48 h
    Normal24 h—

For companies that work on the customer’s site

HVAC, electrical, electronic security, building maintenance, and installations: if your technicians go out to customers every day, Adqueo Field is built for you.

  • Corrective, preventive, installation, inspection, and emergency jobs.
  • Several visit days per job, and projects with their plan.
  • Customers with several properties and their registered equipment.

How you will get started

Adqueo Field opens through early access. There is no public date: we will let you know when there is room for your operation.

  1. 01Today

    Request early access

    Tell us how many technicians you have, what kind of jobs you do, and how you dispatch today.

    What you get: a place on the early-access list.

  2. 02When your access opens

    We review your operation with you

    We go through your job types, contracts, parts, and the way you close and invoice.

    What you get: an agreed initial setup before any data is loaded.

  3. 03Initial load

    We load what you already have

    Customers, properties, parts catalog, checklist templates, and technicians with their shifts.

    What you get: your dispatch board ready for day one.

  4. 04First weeks

    Dispatch with one crew first

    You start with one crew, we adjust what is needed, and then you add the rest of the team.

    What you get: your first orders closed and invoiced from the app.

Frequently asked questions

We will let you know when your access opens

Leave your email and tell us how your field team works. No commitment and no made-up date.

Need something built around your operation? Let’s talk custom software →