Do not buy “transformation”. Buy one closed loop.

Digital programmes stall because they start with a portfolio of initiatives. Start with one painful loop and make it boringly reliable.

[Author][Role]2026-05-198 min read

A closed loop is request → decision → execution → evidence → history. Until that exists for one class of work, a “platform strategy” is decoration.

Have an operation that generic software can't fit?

Bring the loop that is currently a spreadsheet. We will say whether this is custom software, a product, an agent — or not ours.