ServicesAGENTS
Recover the hours your team spends reading, copying, classifying, and following up.
We connect governed agents to documents, telemetry, stock, work orders, permits, and close-out. They prepare and route the work; named people approve decisions with operational or compliance consequences.
Where an agent earns its keep
Tool-using agents
Read the asset, the stock, the shift, the policy. Not just the last three chat turns.
Human-in-the-loop
Draft is automatic. Release is a person, and we know which one.
RAG on enterprise knowledge
Procedures, drawings, standards, and prior tickets — retrieved with a citation.
Workflow automation
Jobs with owners. Failures that page at 02:00 instead of hiding in a log.
Run log as product
Every tool call, prompt, and decision is inspectable — for the operator and the auditor.
Governance
Model policy, data boundary, budget, escalation. Not left for a Slack thread.
This is what the software we build looks like.
A fragment of SGI Digital — not a photo of the screen. Data is synthetic; the workflow is the one we review with a client.
Hallazgos
What ships
- 01
Scoped agent with named tools and permissions
- 02
Approval interface for the human gate
- 03
Run log, replay, and rollback controls
- 04
Evaluation suite for the target loop
- 05
Cost & rate-limit dashboards
- 06
Governance doc — model, data, escalation
Questions
Adjacent services
Custom software
Replace manual coordination and disconnected records with one system built around your process.
Web applications
Bring queues, records, decisions, and reporting into one controlled workspace for every role.
Mobile applications
Capture readings, photos, parts, and signatures on site, even when the connection disappears.
Have an operation that generic software can't fit?
Bring the loop that is currently a spreadsheet. We will say whether this is custom software, a product, an agent — or not ours.